Refund policy

Returns & Refunds

As a general rule, we do not accept returns or refunds.

Cancellation Fees

• Up to 3 days before: Free of charge
• 2 days before – the day before: 30% of the reservation amount
• On the day of cancellation: 50% of the reservation amount
• No-show (cancellation without notice): 100% of the reservation amount
• If you wish to cancel or modify your reservation, please contact us at least 3 days in advance.
• If you arrive more than 30 minutes late, your reservation may be canceled or your menu options may be limited.

If you have any further questions, please contact us at ninnin@ninjax.ninja.